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Terms & Information

© 2012 by Up for Art Ltd. Company Registration No: 07422578
All rights reserved. No part of this website or the images herein may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior written permission of Up for Art Ltd .


Returns Policy

Return or exchange an item - our 100% money back guarantee

If you are not completely satisfied with your purchase, simply return the item to us in its original condition within 14 days of receipt.

Returned items should be unused and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will exchange the item.

Please note:

Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.

The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.

The cost of returning the item to us is your responsibility.

Delivery charges are only refundable where goods are faulty and a refund is made.

 

 

Privacy Policy

 

What information we collect

When you create an account with Up For Art, we may collect a variety of personal information including your name, mailing address, phone number and email address. We will automatically store this information for our records.

 

Why we collect your information

You may be asked to provide your personal information anytime you are in contact with Up For Art. We may use the information to provide and improve our products, services, content and advertising.

 

How we use your information

The personal information Up For Art collects allows us to keep you posted on Up For Art’s latest products, announcements and upcoming events.

Up For Art also use personal information to help us develop, deliver and improve our products, services, content and advertising.

 

When we disclose your information

Up For Art does not disclose your personal information to unaffiliated third parties, or to our affiliates, who may want to offer you their own products and services unless you have requested or authorized Up For Art to do so.

Up For Art may disclose information about you to protect against fraud and other crimes.

 

Integrity of your personal information

Up For Art make it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required.

 

 

Security Policy

A cookie is a small file created by website to store information on a personal computer and which it can later retrieve.

We may use cookies for some administrative purposes, i.e. to store our customer’s preferences for certain kinds of products or to store a password so that you do not have to input it every time you visit our website.

If you are uncomfortable with the use of cookies technology, you can change your cookies preferences so that your browser doesn’t accept cookies or accepts them only from limited sources.

Refer the Help section of your browser on how to enable cookies.

 

 

Secure Socket Layer – Protect Online Order Information

Up For Art use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from this service, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

 

Links to third party sites

Up For Art may have links to third party sites. We are not responsible for any information collected by those third parties as it is not govern by us. It is advisable for you to learn the privacy policy of those third parties.

 

Changes to Security and Privacy Policy

Up For Art from time to time may modify or change this policy at any time with or without notice. We encourage you to refer to this policy periodically for any changes made.

 

 

 

 

Shipping

Up For Art ship both locally and internationally. Please contact us for international orders so that we may advise you of the cost of postage.

All prints are despatched in cardboard tubes

All originals are despatched flat packed with an acid-free off-white passe-partout that can be used as a double passe-partout if you choose to frame your picture in a different colour.

All oil painting prints on canvas are despatched on a stretcher.

Originals are sent by courier, prints and cards are sent via Royal Mail.

We aim to despatch withing 14 working days of an order being placed, please allow postal time after this. If your order is more urgent, please contact us and we will endeavour to accomodate your needs,

 

 

 

Shipping and Handling Charges

Shipping and handling charges will be displayed on the summary page during checkout.

 

Shipping Refunds

If you paid for defective items or wrong items shipped, please contact us or email us. Please note that returns are accepted within 10 days from shipped date for domestic orders and 30 days from shipped date for international orders.